Privacy Policy

SECTION 1 – OUR APPROACH TO YOUR INFORMATION

At Harmonique, we understand the importance of privacy and are committed to treating your personal data with the utmost care. When you make a purchase through our website, we collect essential information such as your name, address, and email address as part of the transaction process.

Furthermore, as you navigate our website, your computer’s internet protocol (IP) address is automatically logged. This helps us gather insights about your browser and operating system, enhancing your shopping experience.

With your consent, we may engage in email marketing, providing updates about our store, new product launches, and other relevant news.

By accessing our website, you consent to third-party processing of your IP address for currency conversion purposes. This involves storing currency information in a session cookie in your browser to maintain consistent pricing in your local currency as you browse our site.

Entering your phone number during checkout and initiating a purchase signifies your agreement to receive text and/or WhatsApp messages regarding your order, including reminders for abandoned carts, as well as marketing offers via text. You can opt out of marketing messages at any time by responding with STOP. Standard message and data rates may apply.

SECTION 2 – CONSENT

Consent is obtained when you provide us with personal information for transaction completion, order placement, delivery arrangements, or returns. This implies your agreement to our use of your information for that specific purpose alone.

If we require your personal information for a secondary reason, such as marketing, we will directly seek your explicit consent or provide an option to decline.

Should you wish to withdraw your consent at any time, you can do so by contacting our support team at care@harmoniquefit.com.

SECTION 3 – INFORMATION DISCLOSURE

Your personal information may be disclosed if required by law or if our Terms of Service are violated.

SECTION 4 – THIRD-PARTY SERVICES

Our third-party service providers will only use your information to the extent necessary for performing their services. We advise you to review their privacy policies to understand how your information will be handled.

Please note, engaging with third-party services may subject your information to the laws of their jurisdiction.

Leaving our website or being redirected to a third-party site means our Privacy Policy no longer governs your online activities.

Text Marketing and notifications:

Consent to text marketing implies agreement to receive order updates, including abandoned cart reminders, and marketing messages, not exceeding 20 messages per month. Consent is not a condition of any purchase.

To unsubscribe, reply STOP to any of our messages or follow the unsubscribe link provided. For assistance, text HELP to the number from which you received the messages or contact us directly.

Links:

Clicking on links on our website may redirect you elsewhere. We encourage you to review the privacy practices of these external sites.

Google Analytics:

Our website employs Google Analytics to gain insights into site visitation and page popularity.

SECTION 5 – SECURITY

We employ industry-standard security measures to protect your personal information. This includes encryption of credit card details with secure socket layer technology (SSL) and adherence to PCI-DSS requirements.

SECTION 6 – COOKIES

A detailed list of cookies used on our website is provided, enabling you to make informed choices about cookie management.

SECTION 7 – AGE OF CONSENT

Using our site signifies that you are at least the age of majority in your jurisdiction, or that you have consented to allow any minor dependents to use this site.

SECTION 8 – PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on the website. We will notify you of significant updates, ensuring you are informed about how we collect and use your information.

In the event of a merger or acquisition, your information may be transferred to the new owners, allowing us to continue serving you.

QUESTIONS AND CONTACT INFORMATION

For access to, correction of, amendment or deletion of your personal information, or if you have any privacy-related concerns, please contact us at care@harmoniquefit.com or via mail at Harmonique, Lifford Hall Lifford Lane, Kings Norton, Birmingham, West Midlands, United Kingdom, B30 3JN.

Website: harmoniquefit.com